Encounter closed status

The encounter closed status indicates that the acute facility sent an admission event with no follow-up discharge message. To ensure that you are not seeing extremely long visit durations represented on your dashboard, Bamboo Health automatically closes some hospital encounters if we do not receive a subsequent update from the hospital; presented encounters are closed after 5 days and observation encounters are closed after 7 days.

If we receive further information for a closed encounter, such as a transfer or discharge message, we will remove the  encounter closed events and update the patient’s current status accordingly.

You will not receive a Ping notifying you that PatientPing has closed the patient's encounter. 

An encounter closed status will appear on: 

1. The patient's card

2. In the patient profile under encounter history

3. In your export