Activate your Bamboo Health account

We’re so excited to welcome you to Bamboo Health. To keep things extra secure, we require approval for all Bamboo Health account requests from our managing providers. Requesting an account is easy, just send an email to support@bamboohealth.com with your:

• First and Last Name
• Email Address
• Title or Role at the Organization
• Practice/Program Name(s)

After receiving your request, our Customer Support team will create your account once they have received confirmation from your account administrator.

Upon account creation, you will receive an email from support@bamboohealth.com with the subject line Activate your NEW PatientPing account. See the steps below to activate your account:

1. Select activate my account within the email
2. Set up a security question and answer
3. Create a password to your account

If you need access to multiple practices/ programs, you must receive the necessary approval from your organization’s account administrator. Please reach out to your account administrator with this request.

Most of our partners have several different types of users, including care coordinators, practice managers, providers, leadership teams, population health teams, discharge coordinators, social workers, and others. Access to Bamboo Health depends in part on your organizational structure and who you think can benefit most from receiving and seeing Pings.  

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