Preview Changes will not be visible to customers until published.

Guided Learning Resources

We've made several additions to our product in hopes of assisting our community with their care coordination efforts during this challenging time. You can learn more about the Diagnosis Associated with COVID-19 flag and COVID-19 filter by accessing our pre-recorded training video here. 

With our on-demand training resources, you can access quick overviews of our product and its features at any time that works best for your schedule. Whether you're new to the PatientPing community, or you've been with us for a while and just need a refresher, you can rely on our guided resources below for tips and tricks on getting the most out of our product!

Note: If you are brand new to PatientPing, we suggest watching the training videos detailed below in numerical order. You can review more details on what each video covers by scrolling to the outline below!

Training Videos:


Introductory Training Video

View the training video here.

What does this video cover?

  • Introduction to PatientPing
  • Network map
  • Analyzing Pings and profiles
  • Data security 
  • Account creation

Additional Resources

Ping Feed Video 

View training video here.

What does this video cover?

  • Ping feed overview
  • Resolving Pings
  • Accessing Resolved Pings

Additional Resources


Saved Filters and Email/SMS Notifications Video 

View training video here.

What does the video cover?

  • Saved filters overview
  • Preset filters
  • Creating a saved filter
  • Managing your saved filters
  • Email and SMS notifications overview
  • Setting up email and SMS notifications

Additional Resources: 


 
PatientPing Flags Video

View training video here.

What does the video cover?
  • Definition of each PatientPing flag
  • Flag locations
  • Flag logic

Additional Resources


Patient Profile Video

View training video here.

What does the video cover?
  • Demographic information
  • Care team and care instructions
  • Recent post-acute providers
  • Care summary information
  • Encounter history
  • HHA coverage history

Additional Resources


Patient Roster Video

View training video here.

What does the video cover?

  • Patient roster overview
  • Patient cards

Additional Resources

Exports Video

View training video here.

What does the video cover?

  • Export overview
  • Exporting data from the export tab
  • Exporting data from a saved filter

Additional Resources


User Report Video

View training video here.

What does the webinar cover?

  • Searching for existing user accounts
  • Viewing user login activity
  • Viewing current users' permissions
  • Disabling user accounts
  • Gaining access to the user report
  • Exporting user activity summary

Additional Resources


Full-Length Training Video

Want to cover all of the basics of PatientPing? Watch our full-length training video!

View training video here.

What does the video cover?

  • Ping feed overview
  • PatientPing flags
  • Saved filter and notifications
  • Patient profile
  • Exports

Additional Resources


Spotlights for Health Systems Training Video

View the training video here.

What does this video cover?

  • Hospital Readmission Rate Report
  • Skilled Nursing Facility (SNF) Care Collaboration Report
  • Multi-Visit Patients Report

Additional Resources

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Get In Touch Get In Touch